Hosting & Support

One of the things that sets Recycle Coach apart is unparalleled customer service.

It starts with our easy set-up process and extends to ongoing data enhancements that allow you to focus on getting the most from our educational tools.

 

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Easy set-up & ongoing maintenance

We believe you shouldn’t have to set-up and maintain your program – our in-house experts can do it better and faster. Plus, it makes more sense to us to add new materials to the ‘What Goes Where?’ database using national data, instead of making each municipality update their own.

Learn more

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Technical support

We provide unlimited support to both you and your residents, Monday to Friday from 8 a.m. – 5 p.m. EST. Support for residents is via email, and our municipal clients can reach us by toll-free phone, email, or live chat.

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Marketing support

Your success is important to us. We know that acquiring subscribers is a key requirement to program success and ROI, so we provide you with a dedicated Client Success Coach, a promotional toolkit, a “how to get started” video for your residents, and detailed analytics.

Read a client success story

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Hosting

Recycle Coach technology is a hosted solution. Information is hosted on multiple high-availability servers in a ‘mission critical’ configuration, meaning data is automatically replicated in different physical locations. In the event of a server failure, another site automatically takes up its role, allowing us to offer a 99.9999% up-time guarantee.

The quality of work and incredible interaction I have received from working with Recycle Coach is by far the best service I have ever come across.

Kate Simpson
Waste Reduction Coordinator

Stratford, Ontario

Get Started Today

Make recycling easy for your community.
No long-term contracts. Easy setup.